FAQs

1. Is a piece I put in my cart the actual piece I will receive or is it like eBay where I would receive something similar?

A piece you order in website is unique. it is not like on Amazon or Ebay. you will receive exactly what you order.

2. Which carrier do you use to ship?

We use Canada post service.

3. Is your tree safe for shrimp tank?

Of course, It is safe for any kind of tank.

4. Do you any promotion codes for any special event of the year?

Yes, we have provided some promo codes in some special days such as x-mas, black Friday etc..

5. Are you a member of any aquarium group on social media?

Yes, we proud to be one of the sponsor of Canadian Aquarium Shrimp and Plants Buyers and Sellers on Facebook. Join the group and you will get 10% off from us. Visit : https://www.facebook.com/groups/2116868258323166/

6. How big is your box you use to ship?

We recently have 2 size: 8” cube and 12” cube.

7. How fast do you reply email?

We will try our best to reply as soon as possible. 24/7.

8. Why I didn’t get my receipt after order?

Sometime, the system delay to send you receipt via email. If after 24 hours you still not receive the receipt, please send message to info@minifiss.com or inbox on our Facebook page. We will help you check it.

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